Booking Conditions.....

The contract.

Booking and Payment
You must complete the Morzine Life booking form. This must be returned with a 20% deposit of the total holiday cost, or full payment. This will reserve your dates. A contract will exist between you (the group leader) and morzinelife once the emailed copy of the booking form has been received.

The full balance is due 8 weeks before your departure date; if you are booking within 8 weeks of your departure date the full amount is due at the time of booking. Any changes made to the original details supplied on your booking form will be accommodated if possible. If we cannot accommodate your changes we reserve the right to treat the booking as cancelled.

Cancellation Charges
Time To Departure Date Cancellation Charge
Over 8 Weeks Deposit
6-8 Weeks 40% of Total Holiday Cost
4-6 Weeks 60% of Total Holiday Cost
2-4 Weeks 80% of Total Holiday Cost
Less than 2 Weeks 100% of Total Holiday Cost
If we cancel your holiday you will receive a full refund of all monies paid to Mountain Riders.

Client Responsibility
Morzine Life staff are not qualified as mountain guides in winter or summer. We can only give advice on suggested routes and their difficulties. Clients must make their own judgement as to their individual abilities. Clients ride/ski/board entirely at their own risk.

Force Majeure
This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or any other unforeseen circumstances.

Resort Vehicles
Clients travel in Morzine Life vehicles entirely at their own risk. The minibus service is gratuitous and constitutes no part of the holiday price. If you arrive /depart on incompatible flights you may incur a wait at the airport or a transfer charge.

Weather
We cannot give refunds if the weather conditions are unfavourable during your stay.

Property
We cannot be held responsible for any loss, damage or theft of your personal belongings. In contrast you will be liable for any loss or damage caused by you to any property belonging to us or any third party.( including theft/damage to hired equipment.)

Behaviour
We expect you to behave in such a way as not to prejudice our reputation with our suppliers, neighbours or other Morzine Life clients. We have the right to terminate the contract with immediate effect and demand you vacate the chalet.

Complaints
You must inform chalet staff as soon as possible, so that we can try and make alternative arrangements. This must be followed up by written details of your complaint to the following address : Morzine Life, Apt 3, Le Sappy, 156 Chemin des Moulins, Morzine, 74110, France no later than 10 days after the end of your holiday.